Email:info@softosmith.com
Working Hours:Mon - Fri: 9 AM - 5 PM (PKT)
We design and build AI-powered automation — lead capture, appointment booking, customer support, and CRM workflows — using n8n, Make, and LLM integrations tailored to how your business actually runs, not a generic template.
Every missed lead, unanswered call, and manual data entry chips away at growth. Off-the-shelf tools cover the basics, but the moment your process gets specific, you're back to spreadsheets, sticky notes, and someone doing it by hand.
Follow-up that depends on someone remembering to do it, instead of happening automatically.
Your CRM, calendar, and inbox don't talk to each other, so someone re-enters the same data twice.
Pre-built Zaps and bots that cover the easy 80% and leave the part that actually matters manual.
We build custom workflows in n8n or Make, wire in LLMs where a conversation or a judgment call is needed, and integrate directly with the CRM and tools you already run. Your business ends up automating the process you actually have, not the closest template that ships with a no-code tool.
Everything needed to take a manual process from a spreadsheet or a to-do list to a workflow that runs itself.
Custom n8n or Make workflows mapped to your exact process — not a generic template stretched to fit.
Chat and voice interactions handled by LLMs (OpenAI, Claude, Gemini, or OpenRouter) wired to your real business data, not a canned script.
Direct integrations with the CRM, calendar, and tools you already run — no manual exports or copy-paste between systems.
Automated capture, scoring, and routing so qualified leads reach your sales team while they're still warm.
An always-on booking flow that checks your real calendar, confirms instantly, and cuts down on no-shows.
Automated reporting pipelines so you can see what's working without pulling numbers by hand every week.
Each service below solves a specific bottleneck. Pick the one closest to your problem, or talk to us about combining a few.
Capture, score, and follow up with leads automatically, so fewer prospects go cold.
Fill your calendar with a booking flow that responds instantly and cuts down on no-shows.
Answer common questions instantly across channels and route the rest to the right person.
Handle call volume, routing, and follow-up without adding headcount.
Right-sized automation for owner-operators who need time back, not enterprise software.
Connect your CRM to the rest of your stack so records update themselves.
Most of what we ship lives inside a client's private CRM, phone system, or support inbox — not on a public showcase. What you can rely on instead is how we actually build: workflows engineered in n8n or Make, LLM integration wired to real business logic instead of a canned script, and direct CRM/API integrations tested against your actual data before anything goes live. Softosmith is run day-to-day by Amin Ali, Founder & Lead AI Engineer, who personally scopes and builds every automation engagement.
Real automation means engineering against your actual tools and data, not stitching together a pile of generic connectors.
Custom workflow builds and self-hosted n8n deployments, so automations stay reliable and yours to inspect, not a black box.
OpenAI, Claude, Gemini, and OpenRouter wired into real workflows for classification, scoring, summarization, and conversation, with fallback logic when one provider is down.
Direct API work against HubSpot, GoHighLevel, Salesforce, Pipedrive, and custom internal tools, not just what a native connector supports.
Custom backend logic for anything a no-code tool can't handle cleanly — scraping, data transforms, or business rules with real edge cases.
Twilio, Deepgram, and ElevenLabs wired together for automated calls, transcription, and voice responses where a chat interface isn't enough.
A clear, six-step process from discovery to ongoing support.
We review how the workflow actually runs today — every manual step, every tool involved — before proposing anything.
The automation logic, integrations, and fallback paths are mapped out and approved before any build work starts.
Workflows built in n8n or Make, LLM logic wired in where it's needed, and every integration connected to your real tools.
The automation is run against your actual leads, calendar, or support tickets before it ever touches a live customer.
A staged rollout so you can watch the automation work before it fully replaces the manual process.
Ongoing adjustments as your workflow, tools, or volume change.
Intake, scheduling, and follow-up automated for firms that bill by the hour and can't afford dropped tasks.
Appointment and intake automation built around HIPAA-aware handling of patient information.
Lead capture, showing requests, and follow-up automated across listings and CRM.
Order updates, support triage, and customer follow-up automated across your storefront and CRM.
Quote requests, scheduling, and dispatch automated for HVAC, roofing, and similar field-service businesses.
Enrollment inquiries and follow-up automated and connected to your LMS or CRM, including Moodle where relevant.
Hours spent on manual data entry and follow-up go back into work that actually needs a person.
Rule-based automation doesn't forget a step or mistype a field the way a rushed manual process does.
Leads, bookings, and support requests get answered in minutes, not whenever someone gets to it.
Automated workflows handle more volume without needing to hire ahead of demand.
No client logos or star ratings here — just the commitments every automation build is held to.
You work directly with the engineer building your automation — no account managers relaying messages back and forth.
The quote we give you upfront is what you pay. No surprise invoices once the build starts.
Softosmith is run by Amin Ali, Founder & Lead AI Engineer, with 8+ years building automation pipelines and AI systems who personally scopes and builds every engagement.
The workflow logic and integrations run in your own n8n/Make account and your own CRM. Nothing rented, nothing locked behind us after handover.
You know exactly where your build stands at every stage, from discovery through deployment — no radio silence.
A post-launch support window is built into every engagement, so a broken workflow after a tool update doesn't become your problem alone.
Fixed-scope pricing to start — final quotes depend on the workflows and integrations involved. Want a deeper breakdown of what drives cost? Read our AI automation for small business pricing guide.
$1,500 starting
One workflow — lead capture, booking, or support — automated end to end.
$4,800 starting
Multiple connected workflows across lead gen, booking, support, or CRM.
Straight answers to what clients usually ask before starting a build.
No. We build custom workflows in n8n or Make, wire in LLMs (OpenAI, Claude, Gemini, or OpenRouter) where conversation or judgment is needed, and integrate directly with your CRM and APIs. It's engineered around your actual process, not a pre-built Zap template.
It depends on where the bottleneck is. Leads going cold points to lead generation automation, an empty calendar points to appointment booking, a support inbox that never empties points to customer support automation. If you're not sure, tell us the problem and we'll scope the right service.
A single workflow typically takes 2 to 3 weeks. A multi-workflow package usually runs 5 to 8 weeks, depending on how many systems it needs to connect to.
n8n and Make for workflow orchestration, OpenAI/Claude/Gemini/OpenRouter for LLM logic, and direct API integrations with whatever CRM or tool you already run — HubSpot, GoHighLevel, Salesforce, Pipedrive, and others. We also use Python/FastAPI for logic that no-code tools can't handle cleanly.
You do. Workflows run in your own n8n or Make account, connected to your own CRM and tools. Nothing is rented or locked behind an ongoing license with us.
Every engagement includes a support window (30 or 90 days depending on tier), and we offer maintenance retainers after that for when a connected tool changes its API or your process evolves.
No. If you don't have one yet, we'll recommend a fit for your budget and build the automation around it. If you already have a CRM or scheduling tool, we build against what you have.
It scales with the number of workflows and integrations involved — see the Single Workflow and Multi-Workflow pricing below for a starting point, or read our AI automation for small business pricing guide for a deeper breakdown of what drives cost.
Tell us about your process and we'll scope a custom automation build around it.
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