Email:info@softosmith.com
Working Hours:Mon - Fri: 9 AM - 5 PM (PKT)
We automate the specific task eating your time — customer inquiries, booking, or invoicing — with right-sized workflows built for a small team's budget, not an enterprise platform you'll never fully use.
Enterprise automation platforms assume a team of specialists to configure and maintain them. Small businesses don't have that — they have one or two people already stretched thin, answering the same questions and chasing the same follow-ups every week.
Hours spent answering the same customer questions instead of doing billable work.
No time to chase every lead or unpaid invoice, so some just get forgotten.
Platforms built for teams of 50, priced and configured for a business your size doesn't need.
We start with the one task costing you the most time — usually customer inquiries, booking, or invoice follow-up — and automate it with a workflow scoped to your actual volume and budget. No enterprise platform, no six-figure implementation, just the automation that gives you time back.
Everything needed to take the busywork off your plate, without a tool stack that costs more than what it saves.
One or two of your most time-consuming manual tasks automated first, not an enterprise platform rollout you don't need.
Common questions answered instantly by chat, email, or SMS, without you or your one employee stopping what they're doing.
A booking flow that fills your calendar and sends reminders automatically, cutting down on no-shows and phone tag.
Automated invoice reminders and payment follow-up, so chasing late payments isn't a weekly task on your list.
Your existing tools — email, CRM, calendar, invoicing — connected so data moves between them without manual re-entry.
A straightforward weekly or monthly report on what's actually happening in the business, without pulling numbers by hand.
Every small business automation we build lives inside a client's own inbox, CRM, or booking tool, so there's no single public case study to point to. What you can rely on instead is how we actually build: one or two focused workflows engineered in n8n or Make, scoped to what a small business can reasonably justify spending, and tested against your real customers before anything goes live. Softosmith is run day-to-day by Amin Ali, Founder & Lead AI Engineer, who personally scopes and builds every small business automation we ship.
Real small business automation means solving one problem well, not selling a platform you'll grow into someday.
Small, focused automations built to solve one specific bottleneck at a time, not an enterprise platform you'll never fully use.
OpenAI, Claude, Gemini, or OpenRouter used where a conversation or judgment call is genuinely needed, kept simple otherwise.
Direct integrations with the tools small businesses actually run — Google Workspace, QuickBooks, GoHighLevel, Square, and similar.
Twilio and transactional email wired into reminders and follow-up, without needing a marketing platform subscription.
Every build scoped to what a small business can reasonably justify spending, with the highest-impact automation built first.
A clear, six-step process from discovery to ongoing support.
We identify the one or two tasks eating the most of your time and start there, not everything at once.
The automation logic and integrations are mapped out and approved before any build work starts.
The automation is built and connected to the tools you already use, kept as simple as the problem allows.
The automation is run against your actual customers or bookings before it ever goes live.
A staged rollout so you can watch the automation work before it fully replaces the manual process.
Adjustments as your business grows and the next bottleneck becomes worth automating.
Quote requests, scheduling, and follow-up automated for businesses that run on word of mouth and repeat customers.
Order updates and customer questions automated without hiring a dedicated support person.
Intake and follow-up automated for solo accountants, consultants, and small firms.
Appointment reminders and intake automated for small clinics and single-practitioner offices.
Lead follow-up and showing requests automated for small brokerages and independent agents.
Hours spent on admin work go back into the parts of the business only you can do.
Automating a task is often cheaper than hiring for it, especially at small-business volume.
Follow-up and reminders happen automatically instead of depending on someone remembering.
Handle more customers with the same small team before the next hire becomes necessary.
No client logos or star ratings here — just the commitments every small business build is held to.
You work directly with the engineer building your automation — no account managers relaying messages back and forth.
The quote we give you upfront is what you pay. No surprise invoices once the build starts.
The workflow runs in your own tools and accounts. Nothing rented, nothing locked behind us after handover.
You know exactly where your build stands at every stage, from discovery through deployment — no radio silence.
A post-launch support window is built into every engagement, so a broken workflow doesn't become your problem alone.
Softosmith is run by Amin Ali, Founder & Lead AI Engineer with 8+ years building automation pipelines, who personally scopes and builds every small business automation we ship.
Fixed-scope pricing to start — final quotes depend on the tasks and integrations involved. Want a deeper cost breakdown first? Read our AI automation for small business pricing guide.
$1,500 starting
Your single biggest time sink automated — booking, inquiries, or invoicing.
$4,800 starting
Multiple day-to-day tasks automated across booking, inquiries, and follow-up.
See the full range of AI automation services we build for growing businesses.
Fill your calendar automatically without answering every call yourself.
Answer the same customer questions automatically instead of every single time.
Straight answers to what small business owners usually ask before starting a build.
It's worth it when it targets a specific, recurring time sink — answering the same questions, chasing bookings, or following up on invoices. Right-sized automation for one or two of those tasks often pays for itself within a few months for a small business.
No. We handle the build, the tool selection, and the setup. You describe the task that's eating your time, we scope and build the automation, and hand it over ready to use.
Whatever's costing you the most time right now — usually customer inquiries, appointment booking, or invoice follow-up. We'll help you identify it during the discovery call if you're not sure.
A single workflow typically takes 2 to 3 weeks. A multi-workflow package covering a few connected tasks usually runs 5 to 8 weeks.
No. If you're running things out of email and a spreadsheet, we'll recommend simple, affordable tools that fit your budget and build the automation around them.
You do. It runs in your own accounts and tools — nothing is locked behind an ongoing license with us.
Every engagement includes a support window (30 or 90 days depending on tier), and we offer affordable maintenance retainers after that for small adjustments.
Our tiers start at $1,500 for a single workflow. For a deeper breakdown of what drives cost and how to budget, see our AI automation for small business pricing guide.
Tell us what's eating your week and we'll scope a right-sized automation around it.
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